Privacy policy
Information regarding the confidentiality and protection of personal data
We all know that users have different doubts about the confidentiality of the data provided, so our goal is to clearly explain what information we collect so that each customer can consciously decide. At the same time, each user is solely responsible for the use of his account. Therefore, any information provided by you will be considered and will represent your express consent for the personal data to be used by Galiz SV SRL in accordance with the purposes mentioned below.

The purpose of collecting personal data
When provided with personal data, Galiz SV SRL may use them for the following stated purposes, unless otherwise stated:

Payment methods
In order for the ticket to become valid, it is mandatory that its payment be made before the trip. The ticket price can be paid both in Lei and in EUR.
To ensure that the website is relevant to your needs;
To confirm the services you have purchased online and to provide additional information to these services (reconfirmation of operating program, changes for objective reasons, etc.);
For invoicing the ordered services;
For making online payment;
To ensure the transaction / online payment / credit card by applying an anti-fraud filter;
To send you various special offers, advertising and / or marketing messages;

To enroll in the loyalty program.
Therefore, Galiz SV SRL, as owner, respects the privacy and security of personal data processing of each person who visits the Galiz SV SRL.com website in order to make online reservations. Attention, Galiz SV SRL may provide your personal data to third parties if this is required by law, but only those data necessary for the strict fulfillment of the object of the request will be disclosed.
Galiz SV SRL undertakes to maintain the confidentiality and to manage in safe conditions the personal data provided by each client, and only for the specified purposes, respectively for making reservations and purchasing bus tickets. Therefore, we constantly strive to protect our users against unauthorized access or unauthorized modification, disclosure or destruction of the information we hold. E.g:
We encrypt many of our services using SSL;
We constantly review stored data and information processing to provide protection against unauthorized access to the system;
Access to personal information will be provided only to employees;

Obligations of the passenger
Passengers are prohibited from:
To damage the means of transport in which it travels to its destination, being obliged to maintain its cleanliness and integrity, being materially liable in case of damage;
To disturb the driver and / or the other persons from the crew from the fulfillment in good conditions of their attributions;
To present an inappropriate behavior through which they can cause discomfort to the other passengers in the means of transport with which they travel;
Smoking, consumption of alcoholic beverages or hallucinogenic and narcotic substances are strictly prohibited;
To transport flammable, dangerous or explosive products.

Obligations of the carrier
The carrier has the obligation:
To ensure the execution of passenger transport services in normal conditions of legality, safety and quality;
To take all necessary safety measures and to assure the passengers that their goods are transported in optimal conditions during the whole trip;
To follow the established itinerary.

Baggage
Each passenger has the right to carry one piece of hold baggage free of charge. In the event that the passenger wishes to travel with additional luggage, they must be declared at the time of processing the ticket reservation and will be subject to new fare conditions. The price for each additional hold baggage, being displayed from the beginning.
The carrier reserves the right to refuse to perform the service if it finds on boarding the passenger that its luggage contains dangerous materials, firearms, flammable substances, etc., which could endanger the safety of passengers, or if the luggage transported contravenes the laws in force. specific to each country. In this case, the amount paid for the transport of the luggage will not be returned.

We recommend that passengers do not store documents or valuables in hold baggage. In case of loss or theft of luggage, the carrier will be responsible for their value only within the limits of the insurance he has concluded.